BIG-TO Panel Discussion: Building Intelligence in Retail

At our September 12 event, we had the pleasure of witnessing an engaging panel discussion at Dream Office, our venue host, on "Building Intelligence in Retail," with over 30 attendees.

The esteemed panel comprised Blake Hyde (Customer, Cadillac Fairview), Joseph Martino (Customer, Primaris REIT), Lachlan MacQuarrie (Consultant, Intelligent Buildings), moderated by our Chair, Krigh Bachmann.

The panelists thoroughly explored six key areas:

1. Distinguishing the unique challenges faced by Retail versus Commercial Spaces.

2. Harnessing data from diverse sources to enhance customer experience, streamline operations, and guide strategic property decisions.

3. Exploring the influence of emerging technologies like digital twins, Web3, and the metaverse on retail environments, and their potential for future expansion.

4. Addressing ESG and Cybersecurity considerations specific to the retail sector.

5. Understanding the evolving needs of this dynamic segment.

6. Managing and sharing data effectively across properties and portfolios, emphasizing the importance of data governance.

The insightful discussions shed light on the future landscape of retail intelligence.